[otrs] mail copy

Hello, I have been enjoying OTRS recently and believe its a great tool. Can anyone let me know how to get otrs to go to address its pulling messages from without deleting the actual mail from the address before getting to the agent. I will appreciate if a copy of the mail is left behind in the actual address sent to. G-Cubed Solutions .......Maximizing IT Customized Software Solution providers Tel: +234[1]4394915,2348023220790