Oh I forgot to say
that this is happening if I use it with firefox. If I log in using IE it works.
Strangest thing, one
would think that firefox wouldn’t have such problems.
Anyway, can anyone
help me?
Thanks
María Alejandra Piedra
Unidad de Informática
y Sistemas de Información
IICA (506) 2216-0171
De: Alejandra Piedra
Enviado el: Jueves, 03 de Junio de 2010 10:41 a.m.
Para: User questions and discussions about OTRS.
Asunto: Problems with rich text editor
Hi everyone!
I’m having some problems with the rich text
editor. Today when I logged it just didn’t appear. In the text section of the
new ticket it just was blank.
So I went and turn it off in the Sysconfig,
went back to the ticket and the text area appeared. I thought that if I went
and turned it on again it would come back again but it didn’t.
This has happened to me before, but it
solved itself like it was magic.
Can anyone tell me if it happened to
someone else, and how can I solve it.
Thanks and regards
María Alejandra Piedra
Unidad de Informática
y Sistemas de Información
IICA (506) 2216-0171