Hi Li,
Thanks for that.
James
IT Support Officer
St Hildas College
The
College Crescent
9248 8401
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Volker.Lipper@de.mecglobal.com
Sent: Tuesday, 5 October 2004 4:45
PM
To: User questions and discussions
about OTRS.
Subject: Re: [otrs] OTRS newbie -
Customisation questions
Hi James,
you
have to take a look at the files named *.dtl located in your
...../Kernel/Output/HTML/Standard or Lite directory.
best
thing woul be to copy the whole path to
...../Kernel/Output/HTML/ThisIsMyFirstAttempt.
then
you have to get this theme into the theme table in your database. (name must be
the same as the name of the dir.)
Now
you can already select the theme in your Utilities page.
And
you may start with the file CustomerHeader.dtl or CustomerFooter.dtl
Have
a lot of fun
Li
otrs-bounces@otrs.org
schrieb am 05.10.2004 06:47:06:
> Hi there,
>
>
I’m new to this list, and to OTRS. I was hoping to get some
> information on how to customise the
‘templates’ for the user interface etc.?
>
> Things
like:
>
>
> LOGO
>
> COMPANY NAME
>
>
> I would
like to change to our details.
>
>
It’s located at:
>
>
http://helpdesk.hildas.unimelb.edu.au/otrs/customer.pl
>
> How do
I access this to change it? I have had the server setup
> running Linux (slackware 9.1), have full
access, but would like to
> know how I change it J
>
> Thanks
in advance,
>
>
> James
>
>
> IT
Support Officer
> St
Hildas College
> The
University of Melbourne
>
>
Parkville
>
> 9248
8401
>
jpickard@hildas.unimelb.edu.au
>
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