Hi there..
Been using OTRS for a short while - absolutely
fantastic ;-)
I have a slight problem. When i click on any
of the "compose answer (email)" options that i have setup, for certain users,
the header and footer appear in German although I have the defaults set to
english. I though this may be something to do with my customer accounts,
but have checked that the users are set to use the english
language.
Any ideas?