Yes, with OTRS this can be done (easy) ! In OTRS you need to define different system e-mail addresses and different queues per domain. In the definition of the queue, you assign the "system"(reply) address. Regards, Peter -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Chad Kimball Verzonden: vrijdag 5 januari 2007 19:24 Aan: otrs@otrs.org Onderwerp: [otrs] question about multiple domains I'm looking for a helpdesk solution that allows me to assign different reply addresses/domains depending on where the customer emailed from. For instance, customer 1 emailing support@niche1.com would automatically receive support emails coming from the niche1.com domain. Then customer 2 emailing support@niche2.com would receive support email from niche2.com domain. does this software have this function? _________________________________________________________________ The MSN Entertainment Guide to Golden Globes is here. Get all the scoop. http://tv.msn.com/tv/globes2007/?icid=nctagline2 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/