hi all
i have just installed otrs on windows sbs 2003. i am getting an error while trying to send an e-mail from the otrs system. i changed all the smtp settings in sysconfig.
 
[ OTRS ] test test (system@allergymatters.com) 14:26:51 - 07/09/2007

Error: Can't connect to mail.allergymatters.com: Unknown error!

Comment:
Bug Report:
Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Jul  9 14:26:52 2007

Message: Can't connect to mail.allergymatters.com: Unknown error!

Traceback (5544):
   Module: Kernel::System::Email::SMTP::Send (v1.12) Line: 120
   Module: Kernel::System::Email::Send (v1.28) Line: 490
   Module: Kernel::System::Ticket::Article::ArticleSend (v1.142) Line: 1596
   Module: Kernel::Modules::AgentTicketCompose::Run (v1.30) Line: 362
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.22) Line: 670
   Module: ModPerl::ROOT::ModPerl::Registry::D_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47
   Module: (eval) (v1.81) Line: 203
   Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
   Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
   Module: ModPerl::Registry::handler (v1.99) Line: 30

this is the error i am getting.i am not able to send e-mails as well. 

 can anybody  help?

 

thank you

 



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