Re: [otrs] HELP - Move notification email

Thanks for your reply. This would make the system not send any notification at all when a ticket is moved. I would like it to send a move notification to the senders email address. (Not the customers preregistered email address in the database) Best regards DT Fra: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] På vegne av samuel THOMAS Sendt: 19. juni 2009 12:01 Til: User questions and discussions about OTRS. Emne: Re: [otrs] HELP - Move notification email Hi, In admin -> Queue select "No" at "Customer Move Notify" for each your queues. (in hope its help) Samuel. 2009/6/19 Daniel Tangen - Trigcom AS Hi, When I move a ticket into another queue a notification is sent to the customer database email address. Is it possible to change this so that it goes to the sender email address instead? Best Regards DT --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/