Hi everyone, We are investigating the use of OTRS for one of our customer and one requirement is that the solution should support about 500'000 ticket/year. On the performance side with such an installation, standard operations (creating tickets, viewing ticket history, etc...) should take about 1-2s to perform. Is there some people running a comparable OTRS System successfully ? If yes, is it possible to have the complete reference (company, address, persons, ...) and be allowed to use the fact as a reference ? I guess it depends on what kind of machine it is running on. So let's say a current SUN Solaris machine. Thank you in advance and have a good week end, Regards, - Pierre. PS: the french localization is nice. I came accross a less than optimal translation for "Age". It should really be "Age" (it is the same in french) rather than "Vieillir". If someone wants to officially change that in the fr.pm module... _______________________________________________________________________ Siemens Switzerland Ltd, Software House, DS DS 2 Pierre De Pascale Avenue des Baumettes 5, CH-1020 Renens Phone +41 (0)585 568 481 mailto:pierre.de_pascale@siemens.com, Internet: http://www.siemens.ch/