I'm open-source Illiterate so bare with me on my silly questions. I plan on using OTRS as an internal help desk for our small company. I don't need the customers to have any functionality with OTRS. I don't know how to change the default agent login from http://localhost/otrs/index.pl to something like Http://www.agenthelpdesk.com. Where Do i make these changes? I don't know jack about apache, but I'm guessing the changes have to happen somewhere in there... Unfortunately, I don't know the first thing about it. I am somewhat familiar with Microsoft IIS so any help on this issue would be greatly appreciated. _________________________________________________________________ Like puzzles? Play free games & earn great prizes. Play Clink now. http://club.live.com/clink.aspx?icid=clink_hotmailtextlink2