Hi, We have installed otrs 2.1.7 source(tar.gz)on Suse 10.We are facing problem in interface.When we click on package manager in admin interface we are receiving following error. Software error: Can't locate auto/LWP/UserAgent/get.al in @INC (@INC contains: ../../ /opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib /opt/otrs/bin/cgi-bin/../.. /usr/lib/perl5/5.8.7/i586-linux-thread-multi /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.7/i586-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl . /opt/otrs/bin/cgi-bin/../.. /opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib) at ../..//Kernel/System/Package.pm line 1487 For help, please send mail to the webmaster (webmaster@dummy-host.example.com), giving this error message and the time and date of the error. Please provide us solution for the same. Thanks Mitesh