Im using the script that came with OTRS. I just run it with cron

GIAC Security Leadership Certification (GSLC)

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche
Sent: Wednesday, April 21, 2010 5:48 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Back Error

Hello Maurice,

Could you please share with us the backup script you're using?

Thanks!

Leonardo Certuche
www.itconsultores.com.co

On 21 April 2010 16:42, Maurice James <midnightsteel@msn.com> wrote:

Its set, but why is OTRS back up throwing that error?

GIAC Security Leadership Certification (GSLC)

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Wednesday, April 21, 2010 2:15 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Back Error

> I have my max allowed packet size set to 1BG

You should have it in my.cnf [mysqldump] section too (and rebember to restart mysql if you make some change to cnf file).

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