De: Michiel Beijen <michiel.beijen@otrs.com>
Para: Israel Garcia <iga3725@yahoo.com>; User questions and discussions about OTRS. <otrs@otrs.org>
Enviado: Miércoles 6 de febrero de 2013 17:32
Asunto: Re: [otrs]
Can't connect to: http://otrs.org/product.xml (500 Can't connect to otrs.org:80 (Connection refused))
Hi,
On Wed, Feb 6, 2013 at 5:15 PM, Israel Garcia <
iga3725@yahoo.com> wrote:
> I have OTRs server behind a proxy server. How do I say OTRS to use our proxy
> server?
>
> I also setup HTTP_PROXY variable and it does not work.
Please go to Admin > SysConfig > Framework > Web::UserAgent and
configure the proxy server there.
HTH,
Michiel Beijen
Senior Consultant
OTRS BV
Schipholweg 103
2316 XC Leiden
The Netherlands
T: +31 71 8200 255
I:
http://www.otrs.comOTRS 3.2 - More than a Help Desk System – Process and Customer
Management – Be an early bird with our special offer -
http://j.mp/11TFPSr