Thanks.
I added the following to /etc/crontab :
@reboot sleep 600; /opt/otrs/bin/ ./Cron sh start otrs
After a reboot (and waited for 15 minutes) I still get "no crontab for
otrs"
Running /opt/otrs/bin/ ./Cron sh start otrs manually kicks the crontab
into action.
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Marco Vannini
Sent: 04 January 2010 21:26
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Postmaster Cron does not start after reboot
try a
@reboot sleep 600; ./Cron sh start otrs
in crontab
it starts service after 5 min of last boot
On Mon, Jan 4, 2010 at 10:16 PM, Gordon O'Brien
wrote:
Yes, that does work fine and continues to work ok until the server is
rebooted. I then have to manually restart OTRS service (even though it
does start automatically) or start the crontab manually.
Is it something to do with suse-rcotrs?
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Gerrit Tamboer
Sent: 04 January 2010 21:00
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Postmaster Cron does not start after reboot
Try restarting crontab and restarting OTRS...
That should do the trick!
________________________________
From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk]
To: User questions and discussions about OTRS.
[mailto:otrs@otrs.org]
Sent: Mon, 04 Jan 2010 20:50:50 +0100
Subject: Re: [otrs] Postmaster Cron does not start after reboot
Thank you.
I had just noticed that there were two postmaster_email files in
my cron folder. On had a ~ suffix on the end and this one has the */5
cron entry in it. I have deleted that file.
Just rebooted and run crontab -u otrs -l and I get:
"no crontab for otrs".
OTRS is running but I still need to execute
./Cron sh start otrs
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On
Behalf Of Gerrit Tamboer
Sent: 04 January 2010 19:39
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Postmaster Cron does not start after reboot
You can remove it by outcommenting the entry.
Just put # in front of the line.
# */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
After that restart the OTRS service.
That might solve your problem.
________________________________
From: Gordon O'Brien
[mailto:gordon.obrien@mediasquare.co.uk]
To: User questions and discussions about OTRS.
[mailto:otrs@otrs.org]
Sent: Mon, 04 Jan 2010 20:36:17 +0100
Subject: Re: [otrs] Postmaster Cron does not start after
reboot
Thanks for your response.
I appear to have two entries in crontab for
postmaster_mailbox:
*/1 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
*/5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
Could this be causing the problem?
How do I remove the latter entry?
Cheers
G.O.B.
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] On Behalf Of Gerrit Tamboer
Sent: 04 January 2010 17:46
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Postmaster Cron does not start after
reboot
Check the cronjobs.
/opt/otrs/var/cron
To see if the cron is running:
crontab -u -l otrs
Good luck.
________________________________
From: Gordon O'Brien
[mailto:gordon.obrien@mediasquare.co.uk]
To: Gordon O'Brien
[mailto:gordon.obrien@mediasquare.co.uk], otrs@otrs.org
Sent: Mon, 04 Jan 2010 18:40:03 +0100
Subject: [otrs] Postmaster Cron does not start
after reboot
Hi
I am running OTRS 2.4.5 on OpenSUSE 11.1
I have a problem when the server is rebooted
after updates. The Postmaster mail account will not fetch email from the
configured POP3 account unless I click 'run now' or manually execute
./Cron sh start otrs
Is there a way for this to automatically start
after a reboot?
Thanks.
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