29 Dec
2011
29 Dec
'11
10:56 p.m.
Hi! I have disabled the quote sign ">" in OTRS: SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewCompose My question: is there a way to have this different per queue? Most queues are normal response to user queues where the quote sign are very helpful, but some queues the answers goes into system mailboxes and in those cases the quote sign messes things up... Best regards, Chris