Are you dispatching &quot;by selected Queue&quot; or &quot;by email TO: field&quot; ?<div><br></div><div>Fetching is done by otrs ? it would be possible to put in the middle something like spamassassin or fetchmail ?</div>

<div><br></div><div><br><br><div class="gmail_quote">On Mon, Jan 11, 2010 at 3:53 PM, Marretta, Rosanna <span dir="ltr">&lt;<a href="mailto:Rosanna.Marretta@yrclogistics.com">Rosanna.Marretta@yrclogistics.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">








<div lang="EN-US" link="blue" vlink="purple">

<div>

<p class="MsoNormal">Hi,</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Is there anyway we can auto reject a call, i.e. if it
contained something in the body of the email?  We would like the system to
reject the call and send an auto response back to the user telling them that
its been rejected.</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Thanks,</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Rosanna <span style="font-size:11.0pt"></span></p>

<p class="MsoNormal"> </p>

</div>

</div>


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