Hey all,

            When I get my notification, I am not able to view the ticket via the URL provided in the email.  The URL looks like this (minus personal info which is x’ed out) http://xxxxxx.xxxxxxxxxx.xxx/otrs/customer.pl?Action=CustomerZoom&TicketID=15 .  When I click the link, I get a server not found error.

Any ideas on how to resolve this?

Thank you,

Wes Sothard