Should have seen it myself :-( Will look better nect time :-) greetz On Fri, 2003-01-10 at 00:39, Martin Edenhofer wrote:
Hi Hans,
On Wed, Jan 08, 2003 at 09:36:53AM +0100, Hans Scheffers wrote:
Sorry for the late reply, but the program in question is otrs.cleanup
The cronjob syntax was wrong (var/cron/postmaster). Remove on * and it will work.
Another question: when I receive a ticket, is it possible to warn a few people / mail reveivers that there is a ticket?
Yes. Use the "New ticket notification" feature (AgentPreferences). :)
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972
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The idea is to die young as late as possible. -- Ashley Montague Linux Kernel 2.4.18-19 on a i686 - userid 282784 @ http://counter.li.org