[otrs] question about agentZoom - devel question

13 Jan 2004

      I am trying to modify AgentZoom.pm so that whenever agent zoom in a 
ticket,  it will display all articles for the ticket. Instead of just the 
url link.

Any suggestions?

I am trying to modify the following function:

  $Output .= $Self->{LayoutObject}->AgentZoom(
         TicketID => $Self->{TicketID},
         QueueID => $QueueID,
         MoveQueues => \%MoveQueues,
         StdResponses => \%StdResponses,
         ArticleBox => \@ArticleBox,
         ArticleID => $Self->{ArticleID},
         %Ticket,
         %UserInfo,
         CustomerData => \%CustomerData,
     );

But where is it defined?  i.e., LayoutObject and AgentZoom?

Thanks.

Alex

[otrs] question about agentZoom - devel question

Alex Zheng