i dont think that this is a bug. if you want to rename any "system groups" feel free to do so. but dont forget to rename it everywhere. in the db. in the sources...... Li otrs-bounces@otrs.org schrieb am 24.01.2006 11:47:00:
Hi Danie
Well, I re-ran installer.pl, deleted my old otrs db and created a new one from fresh. Yes, root@localhost now has the Admin button back ;o)...
... I know what my initial problem was... I renamed the "admin" group to "mycompany admin". As soon as one does this, root@localhost or any other member of the "admin" (now "mycompany admin") group no longer has the Admin button. Surely this is a bug?
Any ideas?
-----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Danie Theron Gesendet: Dienstag, 24. Januar 2006 09:41 An: User questions and discussions about OTRS.org Betreff: RE: [otrs] Admin button gone for root@localhost
Hi ,
I'm afraid I don't have an easy answer for you , best I can think of (if you haven't already reinstalled) is to reinstall.
There's a Defaults.pm file in /Kernel/Config with some helpful info , just copy whatever you need into your Config.pm
Alternatively set "$Self->{'SecureMode'} = 0" in your Config.pm and run the installer.pl again.
HTH
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Oliver Buckie Sent: 23 January 2006 07:15 PM To: User questions and discussions about OTRS.org Subject: AW: [otrs] Admin button gone for root@localhost Importance: High
Hi Danie, I still have not managed to change my root@localhost rights.
Not sure which Config.pm file to change and what code within. Any further feedback would be really appeciated. Thanks.
-----Ursprüngliche Nachricht----- Von: Oliver Buckie Gesendet: Montag, 23. Januar 2006 13:39 An: 'User questions and discussions about OTRS.org' Betreff: AW: [otrs] Admin button gone for root@localhost
Yep, you've got it - I played around with Group settings! I done a quick search for Config.pm and found 9 in different dirs. Please advise which one I need to edit and which command line - is it "$Self->{'SecureMode'} = 0;"
Thanks
-----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Danie Theron Gesendet: Montag, 23. Januar 2006 13:32 An: User questions and discussions about OTRS.org Betreff: RE: [otrs] Admin button gone for root@localhost
Hmmm , did you fiddle around with the Group settings by any chance? Best would be to set your Security to 0 in Config.pm , and start over :P
Maybe create a "superuser" account to avoid such things...
My 2c
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf
Of Oliver Buckie Sent: 23 January 2006 02:24 PM To: otrs@otrs.org Subject: [otrs] Admin button gone for root@localhost
I've been 'playing' with OTRS 2.0.4 (installed on a Windows platform). Logged in as root@localhost and through the Admin menu, I setup many
system-wide settings. I rebooted my server, logged in again as root@localhost and the "Admin" button has disappeared! Aaahhh, now I
can't continue with the system setup - what have I done wrong and how can I fix it?
Many thanks for your help. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/
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