The itsm modules in their current release do not yet support the 2.4 framework. You will not be able to update existing otrs::itsm systems to 2.4; you'll have to wait for the next release of the itsm module. I am not aware of any dates set for that release.

--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl

On Jul 16, 2009 10:00 AM, "Rachid Zarouali" <rachid.zarouali@nic.fr> wrote:

Hy guys,
as otrs 2.4 is ongoing and to be released very soon :-)
i was wondering several questions:
- for those running otrs::itsm latest version, will the update to 2.4 version of otrs break all the itsm stuff ?
- can i use the itsm module on a fresh and clean install of otrs 2.4 ?

Rachid
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