Hi,
Are you using the packages 3.2?
http://ftp.otrs.org/pub/otrs/packages/
Did you checked the modules (Step 8 of the guide)?
Atenciosamente: Robson Massaki Kobayashi
SSOP/COINF/STI - TRE/MS
Horário de expediente: seg-sex, 12 às 18h
Fones: (67)2107-7121 ou (67)3326-5428
----- Mensagem original -----
De: "Kalil Costa - Total Links"
Para: otrs@otrs.org
Enviadas: Quinta-feira, 5 de Dezembro de 2013 14:10:15
Assunto: [otrs] Update 3.1 to 3.2 - Error: Can't locate object method "new" via package "version::vpp"
Guys,
I did an update with my OTRS from version 3.1.12 to 3.2.12 I follow these
steps and the system broken.
http://doc.otrs.org/3.2/en/html/upgrading.html
When I try to access the system htt://serverip/otrs/index.pl I received
these error:
Can't locate object method "new" via package "version::vpp" at
/opt/otrs/Kernel/cpan-lib/version/vpp.pm line 908.\nCompilation failed in
require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n
Someone could help me ?