Hi list.

I’m running 2.4.7 on a windows platform (2008r2).

Every now and then (5-10 times a day), a httpd.exe process goes haywire bringing all other processes to a halt.

I see the apache log files filling up with thousands and thousands of lines like these:

[Thu Jun 3 02:09:37 2010] -e: Malformed UTF-8 character (UTF-16 surrogate 0xda2b) in substitution (s///) at C:/Apps/otrs//Kernel/Output/HTML/OutputFilterTextURL.pm line 46.

The file is not always the same.

/Kernel/Output/HTML/Layout.pm line 1805.

/Kernel/Modules/AgentTicketAttachment.pm line 173.

/Kernel/System/HTMLUtils.pm line 779.

This is a newly upgraded system running without other issues.

I’m not sure what to look for or at. Any ideas?

Thanks.

/Sune T.