Is it possible to set the ticket state after linking tickets? I’d like any child tickets (linked) to show a state of ‘merged’.   

 

I notice with the Merge function, if I choose next ticket state ‘merged’ both tickets end up in the merged state which is not very helpful. I’m also not able to see any way to reference which tickets were merged. It’s possible I’m missing something here, or perhaps my configuration is not working as expected. I like the list of linked tickets which show in the ticket view, this is helpful; but I’d rather not have to go back and set each child ticket to closed or merged.

 

Thanks,

Josh