Hi Christoph, On Tue, Aug 20, 2002 at 02:33:08PM +0200, Christoph Kaulich wrote:
Yes, but sometimes I get day directories like this:
drwxr-sr-x 5 otrs nogroup 92 Aug 9 15:03 9
and wwwrun can not create new article directories. This result to an erro in the procmail log:
procmail: Executing "/opt/OpenTRS//bin/PostMaster.pl" mkdir /opt/OpenTRS/var/article/2002/08/9/835: Permission denied at /opt/OpenTRS/bin/..//Kernel/System/Article.pm line 157
And this results to the '[otrs] hourly new item in the raw-queue' error from the mailing list.
Oh... now. I got it. I changed the umask. I fixed it in CVS. Download the current Kernel::System::Article module ( http://otrs.org/cgi-bin/cvsweb.cgi/~checkout~/otrs/Kernel/System/Article.pm?... ) save it under /opt/OpenTRS/Kernel/System/Article.pm and restart the webserver. Then it works.
Christoph
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneider