Hi Alan, You might also want to try creating test tickets and moving at least one active ticket into each of your new queues. Then they should show when their parent has been selected. I know from experience that our system doesn't show a the queue if the queue has no tickets. Bryan On Tue, 2010-06-29 at 16:28 -0300, Alan Creed wrote:
Hi, I need help!
I need to create a queue like:
queue1 queue2 queue3 queue4
or queue1:queue2:queue3:queue4
But the problem is that when I try to create queue4 as a sub-queue of queue3, I cant It shows me only the first 2 queue to choose from. It doesnt show me queue3, altough it is created.
Thanx in advance
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