Re: [otrs] OTRS6 - Upgrade from v5 to v6. article ID has changed

Hi Jaouen, I don't think you need to be worried: probably the alter table resetted the autoincrement value but the database is still preventing any collision, it's just filling the empty values (autoincrement normally doesn't fill all the values, sometimes there are gaps between IDs) Worry if you get an actual duplicate ID Juan Clavero | Perl Developer

On 30. May 2018, at 09:41, JAOUEN Egareg wrote:

Hi,

After the upgrade from OTRS v5 to OTRS v6.0.7, I have noticed a change in the article view : new articles are shown after the oldest one. After a little investigation, new articles seem to have id with a lower value than older articles. How is it possible ?

My older articles IDs start from value 327. And the newest articles IDs start from 1 to 32 (for the moment). I am expecting some troubles when the article ID will reach the value 327… How to fix that point ?

My highest value for article ID is 9973 and the change appears exactly when I migrated from v5.0.27 to v6.0.1.

Thanks,

Egareg JAOUEN Ingénieur Recherche&Développement Tel : +33 2 31 35 34 81 │egareg.jaouen@elitt.com mailto:egareg.jaouen@elitt.com ELITT 8 rue Léopold Sédar-Senghor - 14460 Colombelles - France │www.elitt.com http://www.elitt.com/--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs http://lists.otrs.org/mailman/listinfo/otrs