Forgot to mention that the free fields show up on the utility screen as a pull down - but I am looking for a report with all of them (say for the month).

Thanks
Gary Davis

______________________________________________
From:   Davis, Gary H 
Sent:   Thursday, January 26, 2006 11:38 AM
To:     otrs@otrs.org
Subject:        Search Options...?

Group, is there an easy way have the free field text show up when you use the search features from the utility screen?  I have set up different "queues" using the free field text fields and would like to be able to report on them… but when I do a search from the utilities screen - they don't show up.   I get ticket number, date, time, comments, agent, …… customer email, that kind of info - but not the free field text fields.

Thanks
Gary Davis
PSIC Lab Manager