Re: [otrs] force password policy

So can I force them to change the password at the next login session? Sure. change their password and have them do recovery.

On Mon, Dec 9, 2013 at 6:10 AM, Paul Simons wrote:

So can I force them to change the password at the next login session?

Regards

Paul

*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Michiel Beijen *Sent:* Monday, December 09, 2013 11:41 AM *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] force password policy

Hi Paul,

You can configure password policy such as minimum # of characters via the SysConfig AgentPreferences. This however does not allow you to force setting a new password after a given amount of days.

There's this package that you can install as an add-on. I haven't used it so can not vouch for it and so far it is only available for OTRS 3.1 and 3.2, not yet for 3.3: http://znuny.com/#!/addons

Also, you can 'offload' the problem by using Active Directory or LDAP integration and setting the policy on you AD or LDAP environment. --

Mike

On Mon, Dec 9, 2013 at 11:22 AM, Paul Simons wrote:

How do I enforce a password policy of say: 10 chars – upper/lower case – symbol – change every 60 days – etc. for ALL agents ?

I want to lock down my system for internet access.

Regards

Paul

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