Once setup, create queue with their calendar set to the corresponding time setting. You can find the setting near the bottom of the queue setting.

On Thu, Mar 8, 2012 at 10:26 PM, ravi shanker <rshanker_ch@yahoo.com> wrote:

Hi,

Need info regarding setting up of multiple timezones in otrs,as my users-agent interface are 3 different timezones i.e. IST,EST,PST.
Please let know if this configurable

Ravi Shankar

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Regards,

Gordon Lau

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