Re: [otrs] Well, it's been fun

Quoting Henry Combrinck : Hi Henry,

Interesting - our users and management hated the cerberus interface! Too brash, too flashy, too many colours, too american!

I don't like Cerberus either, for a number of reasons. But since I'm only one of many that has to use this "helpdesk system", I can't completely throw out comments like "OTRS is confusing to me" :-) Like I said, maybe someday OTRS will get a facelift that will suit the people here, I certainly hope so. -joho