I am upgrading otrs on a new System Linux Centos5.0 and I want to import the
backup from another old linux Debian with otrs 2.0.4.
.But when I start the script or I import the database_backup.sql on mysql it
tells me:
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[root@otrs Backup]# /opt/otrs/scripts/restore.pl -b /opt/otrs/Backup/ -d
/opt/otrs/
Restore /opt/otrs/Backup//Config.tar.gz ...
Restore /opt/otrs/Backup//Application.tar.gz ...
create MySQL
decompresses SQL-file ...
cat SQL-file into MySQL database
ERROR 1153 (08S01) at line 672: Got a packet bigger than
'max_allowed_packet' bytes
compress SQL-file...
[root@otrs Backup]#
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or
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[root@otrs sql]# mysql --max_allowed_packet=999MB -u root otrs -p