I
figured out how to do the link from the agent login to the customer
login. It took a bit of research since I’m not familiar with the
.dtl syntax but here’s what I did:
[SNIP]
<p>
<table
border="0" width="800" cellspacing="0"
cellpadding="8">
<tr>
<td width="120" class="header"> <img
src="/otrs-web/images/Standard/ocean-small.gif"> </td>
<td class="mainhead3">$Text{"Ocean Dental Trouble Ticket
System"}</td>
</tr>
</table>
<br>
<table
border="0" width="800" cellspacing="0"
cellpadding="3">
<tr>
<td align="center" class="medium">$Text{"This is
the agent login screen. Users, please"} <a
href="http://helpdesk.oceandental.net/otrs/customer.pl"
class="medium">$Text{"Click Here to
Login"}</a></td>
</tr>
</table>
<br>
[SNIP]
The
first table shows the company logo and title in the black box. That was
just a matter of editing the existing code. The second table is where the
link is. I also edited css.dtl to add the class “medium” to
provide the size, color and weight of text I wanted for the link.
This
may be simplistic to some of you but I thought I would post it in case someone
else was interested in doing what I did.
Network
Manager
Ocean
Dental Corporate Headquarters
Email:
joe.fusco@oceandental.net
Customer
Service: The state of voluntary subjection to a customer, the condition
of being bound to service.