
Hi Neil, On Mon, Nov 17, 2003 at 03:18:07PM -0700, Neil Lehouillier wrote:
Ok it seems I had the wrong host in the Config.pm. Everything seems to work now except when I go and look at the Customer User information Nothing shows up. When I look in the /var/log/messages file I find:
Nov 17 15:12:40 otrs OTRS-CGI-10[3103]: [Error][Kernel::System::CustomerUser::LDAP::CustomerUserList][Line:192]: 000020D6: SvcErr: DSID-03100690, problem 5012 (DIR_ERROR), data 0 [...] Is there anything more I need to enter in the Config.pm file?
Try to debug it (access to your ldap server with Config.pm settings) with an ldap browser. Then you should have the same problem.
Neil
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