Hi Martin,
We want to create a useraccount for the customer.pl, this accounts needs to be able to see "ALL" tickets in a queue, so without the use of customer codes. The current problem we are having is that we cannot change some tickets their customer codes and that users are not seeing all their company tickets.
Best regards,
Mikey van der Worp
System
Engineer
Utelisys
Communications B.V.
Trinity Buildings
Tower A, 7th floor
Pietersbergweg
15
1105 BM
Amsterdam
M +31 (0) 62 942
2052
T +31 (0) 20 561
8010
F +31 (0) 20 561
8021
www.utelisys.com – https://www.utelisys.com/
Hello Mikey,
I could not understand your question. Could you describe your business requirement in more details.
Martin
On Aug 3, 2016 10:52 AM, Mikey van der Worp <mvdworp@utelisys.com> wrote:
Still nobody? Does really nobody has a clue about this?
Mikey
On 08/01/2016 02:28 PM, Mikey van der Worp wrote:
Hi all,
I want to be able to create a user for the Customer Frontend, and assign it to a full queue. Without account codes or anything as some tickets are not able to be changed. Can somebody explain me how or send me a link?
Best regards,
Mikey van der Worp
--
System Engineer
Utelisys Communications B.V.
Trinity Buildings
Tower A, 7th floor
Pietersbergweg 15
1105 BM Amsterdam
M +31 (0) 62 942 2052
T +31 (0) 20 561 8010
F +31 (0) 20 561 8021
www.utelisys.com – https://www.utelisys.com/