Is anybody using Jaspr reports for OTRS reporting? Jasper reports is an open source, Java based reporting toolset: http://jasperforge.org/sf/projects/jasperreports
I've heard of it... frankly, though, for reporting, and many simple apps, nothing beats CFML for productivity. I use the BlueDragon server for simple stuff like this.
I just created my first (useless) report,
If you're looking for useless reports, I've got 'em by the truckload :-)
The very useful feature would be that people can start contributing reports for other people to use,
A report repository would be awesome... but not everyone will want to use Jasper. So in addition to the product specific definition,
Now I need to start looking at the otrs schema and build some real useful reports
Documenting the report/schema SQL used would be useful to post, too. That would permit easy migration to other reporting tools, and actually represents most of the development effort! Mike Morris The Music Place 1617 Willowhurst Avenue San Jose, CA 95125 (408) 445-ARTS (2787) ------------------------------------ Your Free Quote: A government big enough to give you everything you want is also big enough to take everything you have. - Gerald Ford ------------------------------------