Hi, I installed OTRS using at first just CGI and it worked fine but slowly, so I decided to try using mod_perl. I followed the instructions in README.webserver but when modifying apache2-perl-startup.pl (I uncommented the 3 lines as specified in the readme) and trying to restart httpd, it complained about not finding Apache/DBI, so I looked for DBI.pm on the machine (RedHat 9, BTW), found it, then created a subdirectory called Apache in /opt/otrs/Kernel/cpan-lib/ and copied DBI.pm there. But then when I tried to restart apache, it gave me this: Starting httpd: [Fri Apr 11 10:01:42 2003] mysql.pm: Had to create DBI::_dbistate unexpectedly at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 249. Could you please send me some suggestions ? Thanks ! andrei __________________________________________________ Do you Yahoo!? Yahoo! Tax Center - File online, calculators, forms, and more http://tax.yahoo.com