
try just to enable it in Ticket -> Frontend::Agent::ModuleRegistration Frontend::Module###AgentTicketStatusView There will be an icon near to queueview MV On Mon, May 31, 2010 at 2:56 PM, Marius Vaitiekunas < mariusvaitiekunas@gmail.com> wrote:
Search works OK, but http://otrs/otrs/index.pl?Action=AgentTicketStatusView shows an error: Error: Module Kernel::Modules::AgentTicketStatusView not registered in Kernel/Config.pm
Something is misconfigured in my installation. Thank You for help.
On Mon, May 31, 2010 at 3:45 PM, Marco Vannini
wrote: mmmh ok , I see,
via the search interface ( http://otrs/otrs/index.pl?Action=AgentTicketSearch) or via status view ( http://otrs/otrs/index.pl?Action=AgentTicketStatusView) and then selecting closed ( http://otrs/otrs/index.pl?Action=AgentTicketStatusView&SortBy=Age&OrderBy=Do...) but If I'm not wrong there should be at least other 2 option ... ;)
MV