http://konsa.ath.cx/otrs/customer.pl
 
here i add telephone filed correctly with this --> http://doc.otrs.org/2.1/en/html/x1622.html#customer-self-registration-custom


MSN: andrea.consadori@hotmail.it
WEB: http://www.consadori.com
 

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> Date: Tue, 11 Sep 2007 14:32:00 +0200
> From: Thomas_Buechling@rudolph-log.de
> To: otrs@otrs.org
> Subject: [otrs] define Customer Data Fields in Config.pm
>
> Hallo,
>
> i want to have more Data Fields for the Customers, Telephone Number and Cost Unit.
> I tried to Paste and modify the Code from the Admin manual, Part 11.2.1, but that does not work on my system ( Windows XP, OTRS 2.2-Installer )
>
> On the First Run of the Script i get an internal Server Error:
> [error] [client 172.20.90.50] Unrecognized character \\xE2 at D:/OTRS22/otrs//Kernel/Config.pm line 82.\nCompilation failed in require at D:/OTRS22/Perl/site/lib/Apache2/Reload.pm line 175.\n, referer: http://war801084:82/otrs/index.pl?Action=AgentTicketPhone
>
> And on the Following Runs:
> [error] [Tue Sep 11 14:20:08 2007] -e: Can't locate object method "new" via package "Kernel::Config" at D:/OTRS22/otrs//Kernel/System/Web/InterfaceAgent.pm line 74.\n
>
> My Lines 81 to 83 are:
> $Self->{CustomerUser} = {
> Name => 'Datenbank Quelle',
> Module => 'Kernel::System::CustomerUser::DB',
>
> Can you help me?
>
> Thank You!
>
> Freundliche Grüße
>
> i. A. Thomas Büchling
> Praktikant / IT-Services
>
> Tel +49 (0)561/ 4991 -125
> Fax +49 (0)561/ 4991 -93125
> thomas_buechling@rudolph-log.de
> http://www.rudolph-log.de
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