Dear all,

When i connect to customer interface and i want to open a new ticket i have this message :

Erreur: Can't get ArticleID from INSERT!

Commentaire:

Trace du retour d'erreur:

ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Mon Sep  6 16:43:33 2010 Message: Can't get ArticleID from INSERT! Traceback (3664):    Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 243    Module: Kernel::Modules::CustomerTicketMessage::Run (v1.47) Line: 371    Module: Kernel::System::Web::InterfaceCustomer::Run (v1.41.2.1) Line: 852    Module: C:/OTRS/OTRS/bin/cgi-bin/customer.pl (v1.42) Line: 48

Thanks for you answer

Best Regards

S. bory