Is that an error that is displayed on the HTML page or the log file? I wonder what the log file indicate at the time of failure – that will lead you in the right direction generally.

Nathan Campbell
Systems Administrator
Dallas Symphony Orchestra

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Tony Canale
Sent: Monday, May 05, 2008 11:53 AM
To: otrs@otrs.org
Subject: [otrs] need help please

all of a sudden without making any changes we
get this message when we try to forward a ticket; invalid
otrs@localhost  (invalid Syntax)
I checked the AdminSystemAddress and it looks right.

what am I missing?

thanks,

-Tony

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