31 Jan
2005
31 Jan
'05
9:16 p.m.
Hello Sorin, Sunday, January 30, 2005, 9:34:06 PM, you wrote:
Alex wrote:
Yes, I meant the agent. Under 'otrs user' I meant user in freebsd system. When I set receive notifications about new tickets for agent1, both agent1 and otrs received it. If I turn off notifications, nobody will receive it. Strage, I've never experienced this behaviour. Might be some setting in Config.pm.. I can't tell for sure. Maybe someone with more experience (or the developers) can help you with this one.
Ok, I solved this problem. Just reinstall everything and now it's ok. :) -- Best regards, Alex