I have emailed in previously about this, but when we try to
split tickets it throws up an error.
Software error:
> Can't write
/var/www/otrs2/var/log/TicketCounter.log: at ../..//
> Kernel/System/Ticket/Number/DateChecksum.pm line 87.
> For help, please send mail to the webmaster
(webmaster@localhost),
> giving this error message and the time and date of
the error.
-rw-rw-r-- 1 otrs2 nogroup 14 2008-03-03 08:44 TicketCounter.log
Can someone help?
Andrew
Meyer
Unix
Systems Administrator
314-787-0681
x39
314-565-0868
(cell)
1300
Hampton Ave.
Ste.
200
Saint
Louis, MO 63139
http://www.precisionpractice.com/