Not being very familiar with cvs, per se, is there one specific file I can
download from CVS and update that will fix this?
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Jake Covert
Infrastructure Analyst
Electronic Data Systems
PSIC Support Group
(586) 986-9698 Work
(586) 518-3859 Pager
http://www.eds.com
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-----Original Message-----
From: Robert Kehl [mailto:robert.kehl@otrs.de]
Sent: Friday, November 14, 2003 11:29 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Ticket shows up multiple times in search results
On Friday, November 14, 2003 9:45 PM
Chris Salter
Hi there,
results. He'd prefer that only one appear in the results, so that he doesn't end up spending hours trying to go through the list.
Is this something that's possible?
This has been changed in the CVS-Head (not 1.1 tree!). Now you always get the one you know from searching all open/closed tickets. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/