Thanks for the script, Bohuslav. I think it'll come in handy, since my db too is getting bigger&bigger.... Ciao, d. ________________________________ Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Bohuslav Blín Inviato: lunedì 29 settembre 2008 21.49 A: otrs@otrs.org Oggetto: [otrs] Exporting attachments from DB to FS Hi all, i had big DB with otrs data, because of many attachments (like JPG, PDF,..). My daily backup was almost 2GB. So I switch Ticket::StorageModule:from DB to FS, because I backup FS incrementaly. But I also wanted to export existing data to FS. So I created script for this. Now my daily backup mysql with otrs is 4MB :) I hope this script will be helpful for somebody else too. So here it is: http://pastie.org/281623 (This script is using Ruby and ) Bohuslav Blin