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By default is DateChecksum, or choose another it´s easy

Julio Cesar Angulo Quiroz

Telf.: 997066155

De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Steve Clark
Enviado el: Miércoles, 29 de Diciembre de 2010 04:37 p.m.
Para: User questions and discussions about OTRS.org
Asunto: [otrs] changing ticket format?

Hello List,

We have been using OTRS for about 6 months using the default Ticket number.

We would like to change the format. Is it possible to do this without screwing things up?

Thanks,

--
Stephen Clark
NetWolves
Sr. Software Engineer III
Phone: 813-579-3200
Fax: 813-882-0209
Email: steve.clark@netwolves.com
http://www.netwolves.com