6 Dec
2006
6 Dec
'06
4:06 p.m.
When trying to hit my new ITRS install, I get: Software error: at /var/www/otrs/Kernel/Config/Defaults.pm line 1803. Looking at my Apache error log shows: ERROR: /opt/otrs/RELEASE does not exist! This file is needed by central system parts of OTRS, the system will not work without this file. [Wed Dec 06 09:26:10 2006] [error] at /var/www/otrs/Kernel/Config/ Defaults.pm line 1803.\n However, my OTRS install is stored in /var/www/otrs, not /opt/otrs. Looking at Defaults.pm shows the {Home} variable - this is clearly the issue; {Home} is set to be /opt. My question is: where does the {Home} value get set?