I decided to change the opensearch to do fulltext on my install. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Alexander Halle Sent: Tuesday, 16 February 2010 10:42 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] quick-search vs normal search = different results Martignier, Philippe wrote :
I have implemented the quick search that is really powerful, but I constat that the two searches don't give same results
For example my ticket : *2010002951*
Is not found with the quick-search but is found with the standard search ...
Is it a bug ?
Hello Philippe, what search words did you use ? I noticed that one apparently can't search for the ticket number when using quick search. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/