
3 Dec
2008
3 Dec
'08
5:23 p.m.
Hi all, I think the "Default Sign Key" in Queue setting is for outbound email display account. For instance, we use support@company.com for receiving the tickets, but want to use noc@company.com for outgoing mail from NOC queue. So we need to set up the display email account for outbound emails. I tried to find how to configure it but didn't find. Now it shows "Default Sign Key (tickets@comp[..]): " and drop down option is empty. Can anyone kindly advise? thank you. David _________________________________________________________________