Hi,

How is the best way to disable all of clients of one Customer Company?

Thanks in advance.

Camilo Vieira • Coordenador de Infra-estrutura de redes
Navita • Portais e BlackBerry • 55 11 3055-2001

De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Em nome de Camilo Vieira
Enviada em: sexta-feira, 23 de janeiro de 2009 18:39
Para: User questions and discussions about OTRS.
Assunto: [otrs] How to disabling both Customer Company and Clients?

Hi,

I did some tests with Customer Company and Clients. I notice that when I disabled the Customer Company, the otrs remains enable clients accessing the web interface and open new tickets.

Does anyone know how can I disable both with minimum administrative effort?

Thanks in advance.

Camilo Vieira • Coordenador de Infra-estrutura de redes
Navita • Portais e BlackBerry • 55 11 3055-2001