Yes! thank you Gustavo and Tobias.

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gustavo Azambuja
Sent: Wednesday, August 08, 2007 1:15 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Can't create PID PostMasterPOP3

Thanks Tobias.
Yael, work the solution for you?

On 8/6/07, Tobias Lütticke <tobias.luetticke@inovex.de > wrote:

Hi,

> Thanks for your answer, can you add few words to describe problem and
> solution?

Problem:
a) The checking interval may be too short, i.e. the last job is still running
and fetching mails when cron triggers the next one (maybe due to a large amount
of mails or big mails with attachments). However, the default is 10 minutes and
that should be ok.

b) The process may have been aborted because of whatever (check the logs). Now,
in the next run the process detects that there seems to be its predecessor
still running. However, it just did not finish cleanly and left the PID behind.

Possible Solution:
You can run the command suggested by Gustave, which uses the "force" option. If
the problem persists you may want to check the database table "process_id".
Delete any entries belonging to the postmaster pop 3 process. On the next run it
should run now smoothly again.

HTH,
Tobias

--
Tobias Lütticke
Systems Architecture
inovex GmbH

Pforzheim (Head Office)
Karlsruher Strasse 71
D-75179 Pforzheim
Tel.: +49 (0)72 31 / 31 91 - 84
Fax: +49 (0)72 31 / 31 91 - 91
mailto:t.luetticke@inovex.de
http://www.inovex.de
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--
Saludos,
Gustavo Azambuja
Linux User: 275813
http://gazambuja.ideas3.com

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